Description

Grade D: £28,504 (National) or £34,176 (London – for London office based or homebased workers  within the boundary of the M25) – There is also an additional homeworking allowance of £581 per annum for those working from home. For part time roles – please note this will be pro rata. 

Contracted Hours: Full-time 37 hours per week or Part-time with minimum 0.8 wte.  Job-share will be considered. Talk to us about compressed hours. 

Contract Type: Permanent.  

Location: Home-based. 

Closing Date: Sunday 16 November 2025 at 11.59pm 

Make a difference 

Every role at the Care Quality Commission (CQC) helps us protect people and improve care. If you're looking for a meaningful role in Data & Insight, this is your chance to make a real impact. As our Information Access Officer, you’ll help us stay compliant with key information laws like the UK GDPR, FOIA, and EIR. You’ll make sure our systems and processes are strong, clear, and fair—so we can respond to public requests for information with confidence and care. 

Picture this 
In the last 12 months, as an Information Access Officer in our Enterprise, Data and Reporting team, you might have: 

Led the development of a new Disclosure Log system, making it easier for the public to access previously requested information. 
Coordinated responses to complex Freedom of Information requests, working with teams across CQC to ensure accurate and timely replies. 
Delivered training sessions to staff on how to handle data requests and protect sensitive information, helping build a culture of trust and transparency. 

You’ll play a key role in the organisation by: 

• Managing and improving systems that help us meet legal duties under GDPR, FOIA, EIR and other key regulations.
• Advising teams across CQC on how to respond to public information requests.
• Keeping our FOIA Publication Scheme up to date and easy to use.
• Maintaining our Disclosure Log so people can find past responses quickly.
• Supporting the wider Information Governance team with projects and cross-team collaboration. 

Show us 

We’re looking for candidates who can clearly show: 

Experience applying legal guidance – You’ve worked with laws like GDPR or FOIA and used them to guide decisions or respond to requests. 
Ability to analyse complex information – You can break down detailed data or documents and explain what matters most. 
Experience creating or improving processes – You’ve built or updated policies, procedures or systems to help teams work better. 

Compliance

To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.

Next steps
If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous.  Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

You can read the full details of the role in the Job Description

If you’d like an informal chat about the role contact – Simon Richardson, Information Rights Manager; Simon.richardson@cqc.org.uk . For general enquiries, please email recruitment@cqc.org.uk.

The Benefits

We offer a wide range of benefits, including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
  Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Equity for all

We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.

We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.

We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.

We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:

Age Sex
Gender identity or expression Sexual orientation
Religion or belief Ethnicity
Disability
Values and vision
We are guided by our core values, which shape our work and our culture.
Excellence – being a high-performing organisation.
Caring – treating everyone with dignity and respect.
Integrity – doing the right thing.
Teamwork – learning from each other to be the best we can.
We are a disability confident employer and a carer confident employer.

A Note on AI

AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

       AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
       Spell-checking and condensing word counts are great ways to use AI effectively.
       Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
       Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.