Description

The Associate Manager, Licensing Operations supports the commercial, financial, and product-approval activities of the Licensing division. This role ensures day-to-day operational accuracy across deal entry, reporting, compliance, and internal workflows while also contributing to larger system improvements and cross-department projects. The ideal candidate combines strong organizational skills with a practical understanding of licensed-product lifecycles, product approvals, and data-driven operations. This position plays a central role in connecting Finance, Legal, Sales, and Product teams to maintain smooth internal processes, accurate reporting, and consistent product-to-royalty alignment across multiple global clients and licensees.

Key Responsibilities

Licensing Operations & Deal Management

• Enter new licensing deals, amendments, and rate changes into the internal tracking systems.
• Maintain accuracy of contract terms, financial parameters, and client data across multiple systems.
• Update internal trackers to ensure contracts, approvals, and financial reporting remain aligned.
• Support Sales by preparing operational inputs for presentations and client discussions.

Financial Operations & Reporting

• Run reports on invoiced royalties, actuals, and transaction histories across clients and licensees.
• Reconcile reported sales with approved product submissions to identify discrepancies or compliance issues.
• Assist with annual and quarterly revenue forecasting.
• Support commission calculation workflows by providing clean data, summaries, and operational inputs.
• Collaborate with Finance to resolve reporting issues and follow up on missing or delayed statements.

Product Approval & Compliance

• Review product submissions, images, samples, and packaging to ensure adherence to brand standards.
• Coordinate with Product, Legal, and external licensees to resolve approval issues.
• Track progress of submissions from concept to final production.
• Participate in the integration of product-approval data with royalty-reporting systems to maintain product-to-sales accuracy.
• Support licensees by explaining approval workflows, system requirements, and operational expectations.

Operational Systems & Process Improvement

• Participate in the rollout, testing, and refinement of licensing systems (product approvals, royalty reporting, deal tracking).
• Provide user feedback and improvement suggestions to IT and Operations leadership.
• Help develop documentation, manuals, onboarding guides, and process maps for internal and external stakeholders.
• Work with cross-functional partners (US, Europe, APAC) to ensure consistent workflows and data integrity.

Audit Support & Compliance Oversight

• Assist with audit preparation by organizing data, reviewing SKU lists, and identifying reporting gaps.
• Support License Compliance by reconciling submissions and royalty reports.
• Communicate findings to internal stakeholders and licensees.

Cross-Functional Support

• Support Sales with the creation of PowerPoints, product decks, and business review materials.
• Partner with Product teams on online approval tasks and submission reviews.
• Support the global Operations and Finance teams as needed across time zones.

Requirements

• Licensing, product development, or brand-approval experience preferred.
• Strong organizational and analytical skills; comfortable reconciling data sets.
• Experience with licensing systems, product approval portals, or similar platforms.
• Comfortable working in high-volume, deadline-driven environments.
• Strong communication skills with both internal stakeholders and external partners.
• Ability to work independently while contributing to multiple teams simultaneously.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Ability to learn new systems quickly and provide constructive feedback.